Frequently Asked Questions
Frequently Asked Questions
Clinical answers to common questions about our products, formulations, and quality standards
Products & Formulation
What does "AI-Formulated" mean?
Our AI system analyzes over 50,000 peer-reviewed studies to identify optimal ingredient combinations, dosages, and synergistic interactions. Rather than relying on single studies or marketing trends, we use computational analysis of the full body of clinical literature. The result: formulations where every ingredient is selected for how it works with the others, not just in isolation.
What's the difference between Matrix+, Pure+, and Blue+?
Matrix+ products are multi-compound complex blends where each ingredient enhances the others through synergistic interaction. Pure+ products are pharmaceutical-grade single ingredients for targeted supplementation. Blue+ is our specialty line, currently featuring USP-grade Methylene Blue (1%) with a precision dropper for accurate micro-dosing.
Are your ingredients clinically dosed?
Yes. Every ingredient is dosed at the levels shown to produce results in human clinical trials — not minimum effective doses, not megadoses. We never use proprietary blends. Every ingredient and its exact amount is disclosed on the label.
Do your products contain allergens, fillers, or artificial ingredients?
Our formulations are designed to minimize unnecessary additives. Each product label lists all ingredients including capsule materials and any necessary excipients. We do not add artificial colors, flavors, or preservatives. Check individual product labels for specific allergen information.
Quality & Safety
How are your products tested?
Every batch undergoes a 5-point verification protocol: identity testing (HPLC/spectroscopic), potency verification (±5% tolerance), purity analysis (heavy metals, pesticides, solvents), microbiological screening, and dissolution testing. All testing is performed by independent third-party laboratories.
Are your products FDA approved?
Dietary supplements are not evaluated or approved by the FDA before they reach consumers. However, all Stellar Health products are manufactured in GMP-certified facilities that are FDA-registered, and we comply with all FDA labeling and manufacturing regulations under 21 CFR Part 111.
*These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.Can I take multiple Stellar Health products together?
Our products are designed to be compatible with each other. However, if you're taking prescription medications or have a medical condition, consult your healthcare provider before starting any new supplement regimen. Our Science page details ingredient interactions for reference.
Orders & Shipping
What is your shipping policy?
Free shipping on orders over $50. Standard shipping (2-5 business days) for all US orders. Orders are processed within 1-2 business days. Tracking information is provided via email once your order ships.
What is your return policy?
We offer a 90-day satisfaction guarantee. If you're not satisfied for any reason, contact us for a full refund. We stand behind the science and the quality of every product we sell.
Do you offer subscriptions?
Yes. Subscribe & Save for 15% off every recurring order. Cancel or modify anytime — no commitments, no hassle. Subscriptions ship automatically on your chosen schedule.
